Returns Policy
Returns Policy
At TrendNova we want you to be 100% satisfied with your purchase.
Return Period
You have 30 days from the date of receipt to request a return.
Conditions
- The product must be in perfect condition
- In its original packaging (if possible)
- Accompanied by proof of purchase
How to Request
Send an email to our support team with your order number and the reason for the return. We will reply within 24 hours with instructions.
Refund
After receiving and checking the product, the refund will be processed within 5 to 10 business days to the original payment method.
Damaged Product
If you receive a damaged or defective product, please contact us within 48 hours with photos. We will send a replacement at no extra cost.