Returns Policy

Returns Policy

At TrendNova we want you to be 100% satisfied with your purchase.

Return Period

You have 30 days from the date of receipt to request a return.

Conditions

  • The product must be in perfect condition
  • In its original packaging (if possible)
  • Accompanied by proof of purchase

How to Request

Send an email to our support team with your order number and the reason for the return. We will reply within 24 hours with instructions.

Refund

After receiving and checking the product, the refund will be processed within 5 to 10 business days to the original payment method.

Damaged Product

If you receive a damaged or defective product, please contact us within 48 hours with photos. We will send a replacement at no extra cost.